Singapore Pools Review
Singapore Pools was incorporated in 1968 to provide a legal avenue for betting in Singapore to curb illegal gambling. The company’s stated aim is to promote responsible gaming and to channel its surplus earnings to worthy causes that serve the community. It operates more than 300 outlets and authorised retail outlets that offer Toto, 4D and Singapore Sweep lottery games and sports betting. It also offers a variety of ways to bet, from traditional paper bet slips to online and mobile apps.
The website of singapore pools is easy to navigate and features information on how to sign up, deposit money and bet. The site also provides helpful FAQs that answer common questions. Additionally, it provides a phone number to contact customer support for assistance. Lastly, the site is available in multiple languages for customers.
In the last year, bets placed with Singapore Pools amounted to $12.2 billion, a record high. This growth is attributed to the increased popularity of sports betting and major tournaments and events in Singapore. The company is focusing on innovation to meet the needs of its customers.
The company is a member of the World Lottery Association and owns WLA responsible gaming framework level 4. As a result, it is one of the most trusted and valued companies in Singapore. Its core values are respect, integrity, innovation, and customer care. The company is committed to being a world-class responsible gambling operator and adheres to self-regulating guidelines.
Singapore Pools has a mobile app for iOS and Android devices. The app allows players to place bets and check results and sports fixtures on the go. It is not available on the Google Play Store, so users must download it directly from the company’s official website.
If a match/event is abandoned, Singapore Pools will make a decision on bets within 36 hours of the match/event being halted or not reaching the end of regulation time. If the Match/Event is rescheduled, bets will remain valid. If the Match/Event is cancelled, Singapore Pools will refund all bets.
Singapore Pools has a customer service team that is ready to help bettors with any issues they may have. They are available through email and telephone, and their representatives speak English, Malay and Chinese. Alternatively, bettors can use the live chat feature to talk to a customer support agent. In addition to the live chat feature, Singapore Pools has a FAQ section where bettors can find answers to common problems. They can also sign up for the company’s bi-monthly newsletter to receive updates on the company and its community programs.